Christmas is coming and this year children in Eastbourne can deliver their letters to Santa for free at the town’s Visitor Centre – and they will receive a personalised reply from him by Christmas Eve.

The special North Pole post box is located in the DQ Terrace Bar & Café in the Welcome Building, between the Congress Theatre and Winter Garden in the heart of the Devonshire Quarter.

The postal service is being co-ordinated by Visit Eastbourne and is completely free. Letters to Santa need to be posted by Friday 17 December at the very latest, so they reach the North Pole in good time.

Parents should include their home address and personalised replies will be sent to the children to arrive by Christmas Eve.

Eastbourne Borough Council’s Lead Member for Tourism and Culture Councillor Margaret Bannister said, “It really is the most wonderful time of the year and we know how important it is that Santa receives letters to him with requests for gifts and wishes.

“That is why we have installed a special North Pole letter box in the DQ Terrace Bar & Café inside the Welcome Building.”

“Children can post their letters to Santa in the post box and we will make sure they get to him in time so he can reply to each child personally by Christmas Eve.”

“And while the youngsters are posting their letters, other family members can enjoy their visit to the Welcome Building too. As well as the Visitor Centre where gifts, souvenirs and theatre gift vouchers can be purchased, there is also the DQ pop-up book shop.”

“Make sure you leave plenty of time too to relax with a visit to the DQ Terrace Bar & Café for a cup of coffee, a sandwich or a slice of cake. Or take advantage of the DQ special – a festive gingerbread latte with cream and cinnamon for £3.30 on offer at the moment.”

The DQ Terrace Bar & Café is open daily from 9am-4pm in the Welcome Building, Compton Street, Eastbourne BN21 4BP.

For more details on Christmas events and attractions, pop into the Eastbourne Visitor Centre in the Welcome Building, from 9am–5pm (Mon to Sat) or 9am-4pm (Sun) or visit