A Residents’ Satisfaction Survey is being carried out across the Wealden District Council area.

It is being undertaken by the council in order to evaluate our performance and find out how our residents feel about their local area. Residents who live within the district may receive a telephone call on the council’s behalf between Wednesday 29 September and Wednesday 27 October.

We have commissioned a market research company, Lake Market Research, to carry out the telephone interviews with Wealden residents on the council’s behalf. Lake Market Research is fully compliant with the Market Research Society Code of Conduct.

No personal information, contact details or databases have been shared by the council with Lake Market Research at any time. All survey results are anonymous and contact details are never released to any other parties.

The telephone numbers used in this survey are selected at random using Random Digit Dialling, whereby random digits are chosen within desired area codes, and calls made for the purpose of research are exempt from the Telephone Preference Service.

For more information, please visit https://www.wealden.gov.uk/consultations/wealden-residents-survey-2021/